Refund policy

All sales are final

Due to the instant digital nature of our products, all sales are final and we do not offer refunds under any circumstances. Once your purchase is complete and the file has been delivered, we are unable to process a return or refund — as the digital content cannot be "returned" in the way a physical product can.

We encourage you to read the full product description carefully before purchasing so you know exactly what you are receiving.

Why we have this policy

Unlike physical products, digital files are delivered immediately and permanently upon purchase. There is no way to verify that a file has not been downloaded, read, or used — which means we are unable to offer refunds once access has been granted.

Questions before you buy

If you have any questions about the product before purchasing, please don't hesitate to contact us at releivstore@gmail.com. We're happy to help you decide if it's the right fit before you commit.

Something went wrong with your download?

If you experienced a technical issue and were unable to access your file, that is different — and we will always make that right. Contact us within 7 days of purchase and we will resolve it promptly.